Latifa, a rude and vain woman and her long-suffering maid Rosie get trapped in an elevator. Latifa becomes downright nasty in her treatment of Rosie, blaming her for the mechanical failure. This brings emotions to a head, and Latifa goes on a journey in her mind, in which she confronts her own egotistical nature and rediscovers the lessons of humility and respect she learned as a child.