While observing a scene where an employee recommends an album only for the customer to photograph it and declare an intention to buy it online, Phono Select Records owner Dal Basi noted its realism. He inquired if director Tony Alfaro had retail experience. Indeed, Tony had managed Sam Goody, a music store that fell victim to Amazon's rise. His experience extended to Suncoast, Circuit City, Blockbuster, and Barnes & Noble - all entities significantly impacted by the shift to online sales.
"Broken Records" was crafted for the Sacramento Film & Music Festival's 10x10 Filmmakers Challenge, which tasked participants with producing a film in less than 10 minutes, creating it in less than a 10-day span, and incorporating designated elements. The assigned theme was "heat." The specific requirements included featuring an object that isn't a balloon acting as one, incorporating an end credit scene reminiscent of those in Marvel movies, and ensuring the number 20 plays a role in the narrative. Optional elements included an oversized comedic thermometer and a mention or depiction of Brexit.
David Vorderstrasse arrived on set wearing a noticeably artificial wig, which director Tony Alfaro found enhanced the character's quirky appeal. Following the film's release, numerous viewers criticized the wig's lack of realism as a flaw. However, Tony clarifies, "The wig's is supposed to be fake. It's the character who believes the wig looks good on him."
The film drew significant inspiration from "Empire Records" (1995). Tony Alfaro, who managed Sam Goody stores during their closure and assisted in their liquidation, has long aspired to craft a film influenced by his experiences. "Broken Records" was not only a delightful project for him but also served as a form of therapy. He has expressed a keen interest in expanding the story into a web series or a full-length feature film.
Phono Select Records served as the filming location for the record store scenes. As of 2024, the store remains operational and thrives at 2475 Fruitridge Rd, Sacramento, CA, in the United States. Due to budget constraints, the film production could not afford to shut down the store for a day. Consequently, scenes in the backroom were shot during business hours, while sequences on the sales floor were captured after closing. The entire production was completed in just one day.